WHAT are we doing to show that?

Keeping Energy Reasonably Priced

The energy delivered by Ameren Missouri and Ameren Illinois remains competitively priced, and we know Ameren customers consistently rank “energy price” among their chief concerns. Price is particularly important for low- and fixed-income customers, and for businesses seeking to launch or expand.

Even though our prices are comparatively low, some customers need extra help. We partner with social agencies to administer bill assistance programs funded by company, customer and government contributions, and we offer a variety of energy efficiency programs that help residents and businesses use less and spend less, too.


Providing Service You Can Count On

Whether we are modernizing the electric grid and upgrading our natural gas supply system in both Illinois and Missouri, or piloting new solar partnership programs in Missouri, these efforts are focused on delivering for those who count on us: our customers. Our way of life and the health of our economy depend on reliable electricity and natural gas. We are continually updating electric and natural gas infrastructure to provide service our customers can count on—and providing accurate, timely information to customers through the channels they prefer.

Smart Grid Technology Improves Relibility

Installing smart grid technology like IntelliRupters supports our ongoing effort to maintain a high level of service for our customers and modernize aging infrastructure. This technology can quickly identify and isolate a service issue, which results in faster energy restoration for our customers. Learn more about our investments in Missouri.

Monitoring your gas service 24/7

Ameren Illinois’ new Gas Control Center is an around-the-clock operation where highly-skilled workers remotely monitor and control the flow of natural gas through regional transmission and distribution networks to ensure its safe and reliable operation. Gas Control monitors the delivery system for any abnormal operating conditions, taking the necessary action to ensure the safety of customers and the public.

Reducing the frequency of outages

Giving at a Glance

Ameren supports a variety of causes because we believe our giving should be as inclusive as the communities we serve. Here is a breakdown of our 2017 charitable contributions — nearly $8.5 million given to approximately 1,100 nonprofit organizations.

Living, Working & Giving in Our Communities

Our company and co-workers share a proud history of local involvement. We believe stronger communities foster a better quality of life for all through improved educational opportunities and sustained economic investment.

  • Ameren gives to worthwhile local causes through grants, scholarships and sponsorships.
  • Our employees generously support nonprofits through volunteerism, donations and local leadership efforts.

One way we’re demonstrating this is through our new Dollars for Doers program. It’s designed to help organizations that our co-workers are passionate about by providing grants to the nonprofits at which they volunteer. In 2017, Dollars for Doers funded more than 60 nonprofit organizations within our service territory—with nearly 5,900 co-worker volunteer hours recorded.

Dollars for Doers
helped more



in Illinois + Missouri

Heat up, cool down

Giving back to the communities we serve is an important part of Ameren's culture. We work closely with Heat-Up St. Louis and Cool-Down St. Louis by addressing utility, energy efficiency, payment and safety concerns. We are proud of our longstanding partnership with Heat-Up St. Louis and Cool-Down St. Louis, which continue to help keep our elderly, disabled and low-income neighbors stay safe in Missouri and Illinois.

Stopping Scammers in their Tracks

Ameren is continually improving safety performance in our workforce and with customers. Not only do we protect the public around our equipment, we also work with law enforcement to protect customers from would-be thieves. Scam artists may pose as utility representatives and pressure people for their personal or financial information—Ameren NEVER demands this type of information for immediate payment. Ameren participates in the Utilities United Against Scams collaborative with more than 100 utilities nationwide to raise awareness of scam tactics.

Learn more about stopping scams.

Keep Your Personal Information Safe

To report a suspected scam, call 1.800.755.5000 (Illinois) or 1.800.552.7583 (Missouri)


On the Phone

NEVER give cash, buy a pre-paid credit card or share card numbers with someone who threatens to disconnect your service claiming your bill is unpaid.


At Home

NEVER let anyone into your home claiming to be from our company unless they show a proper Ameren badge I.D. (Shirt logo does not qualify.)



NEVER open attachments unless you’ve contacted your utility for information.